The most important thing most look for when they’re sending their phone in for repairs is that it their precious device is in the right hands. You should have good faith that the service you drop your phone off at knows exactly what they’re doing and uses all the tools at their disposal to ensure you’re getting your money’s worth.
At FoneEzy, we’ve created a list to know show you that not only do we talk the talk as one of Perth’s best phone repair services, we also walk the walk. We created a step by step guide to show you the work and effort that goes behind our process, helping to put your mind at ease.
We’ve been in business for years; we’ve seen your problem a hundred times before and we know exactly what to do to fix it. That’s the best bit about investing in an established business – you know you’re going to be treated well by people who have done the exact same thing many times before.
Before we even start, we ensure that we have all the correct tools at our disposal to ensure that we will get the job done properly. Our specialised tools help us get the work done in a safe and quick manner.
Before we begin, we ensure we have every part available to get the job done and your phone up and running again. We have nearly every part for every model available to get your job done fast, and know that you won’t have to be waiting around for us to order the part in.
A clean and tidy workspace not only looks good, it’s also essential to ensure productivity is maintained and no confusion is created with different parts. It’s a safe and healthy practice we have always kept to ensure customer satisfaction, knowing there can be nothing going wrong with your product.
To start the process, the first step we take is to dismantle the phone. This part is important to remember, because if you don’t pay careful attention and put it back together in the exact reverse, you’re going to have a lot of trouble on your hands.
SIM and memory card:
Upon starting a repair, we make sure that your SIM and memory card are taken care of in a private, separate place to ensure no card is misplaced with another and that all of your data and storage is not looked at or lost. We know that, more often than not, the data on your phone is more important than the phone itself and we want you to leave us with a peace of mind that you are being taken care of.
Putting it back together:
At last, after the repair is done! We piece it all back together, reversing the process we did taking it apart, screwing it all back in place. The job is done, we contact you, and you leave a happy customer with a 90-day warranty to all repairs except water damage.
Now that you know more about our process, if you’re interested in what we have to offer we’d love to chat and see what we can do for you. Contact us today for a free quote or visit us in the CBD to see us at work!